State Farm® Insurance Agent Clay Shaw
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Monieka Hines
February 5, 2026
"Good morning everyone, I would like to insert my review with the Clay Shaw State Farm insurance agency. I have been in business with Clay and their business over the amount of stars listed to compare. The level of customer service is top tier and I am thankful to be a part of this insurance family! Like many others I have had to make the call for a tow, late payments, lapsed insurance, rentals and EVERY time I called I was greeted with so much respect, and any available resources needed at the time. CLAY SHAW you have an asset there, your daughter Sarah! OMG I have called over 100 times about this vehicle who is now in critical condition and fighting to stay alive, Sarah has ALWAYS remained calm while I was amped on the call, crying, and explaining my issues, she NEVER made or displayed any responses to me that did not MAKE things better. If I have ANY concerns I have always been greeted with sincere advice in the matter. I love, LOVE, and appreciate you ALL. I called Sarah one day in tears literally because I had just paid the insurance and the durn truck suspension went out and was flopping in the back like a durn fish Chile' I'm crying telling the agent Sarah my woes, and she listened and showed empathy while still remaining professional and calm getting the resources I needed. I love them so much OMG Put it like this I know have probably caused my agents to put a cooler near by after my calls sometimes! Clay you have an awesome team there and for what it's worth YOU ALL ROCk! Shout out to Logan too awesome customer services. Sarah DEAR I will in touch soon! I look forward to speaking with you ma'am. THANK YOU for always being available and your spirit is unmatched, Dad got the right one in place! You ARE ALL appreciated! Keep up the good work!"
"Thanks so much for the fantastic rating, Monieka! We are so glad you had a positive experience with us here on State Farm Agent Clay Shaw’s Team. If there is anything we can do for you in the future, just give us a shout! "
Josh Lowery
January 13, 2026
"Clay Shaw State Farm insurance has been the absolute best Agency to work with they’re always so nice a professional. I’ve been with them for six years and have always had the best prices and customer service I could ever ask for. I recommend clay Shaw to all of my friends and family. One of their best qualities is they know everyone by name not just a policy number because when something goes wrong you don’t have to have a bunch of information ready. When you call you just say hey this is John and they exactly who you are and they’re ready to help"
"We are grateful for your 5-star review, Josh! Thanks for taking a moment to share your positive rating of State Farm Agent Clay Shaw’s Team here in Pasadena . "
Carl
January 1, 2026
"Called for an explanation regarding an unexpected vehicle insurance refund and adjustment. Clay answered swiftly then generously spent 20 mins entertaining and fully explaining all my semi-random insurance questions. Guy really knows his stuff and is fully transparent. Provides options with zero pressure and honest feedback of needs/value. A rarity in the modern world, hope to stick with them for quite a while. Also best premiums hands down on my homeowners for equivalent coverage"
Brian Loebig
December 31, 2025
"I have worked with Clay Shaw and his team for several years now and he is someone I highly respect and regularly refer to my business clients. Expert knowledge, amazing customer service, and total integrity."
Laurence Milne
November 7, 2025
"I called with a random problem concerning my damaged automobile and a body shop. I was experiencing a good deal of anxiety and had a lot of questions running through my mind. After speaking with Clay, my anxiety level dropped considerably, and he answered all of my questions. He didn't have to take my call, but he did. Thanks Clay!"
Donna Perez
October 30, 2025
"Logan was very helpful from the first conversation that we had. He explained everything and started my policy very quickly. I did not feel rushed or pressured to start my new policy with State Farm. I would definitely recommend Clay Shaw-State Farm!!!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Heather Wiley
October 6, 2025
"We had a wonderful experience working with Clay and Logan today. Super helpful, kind, knowledgeable and got us AMAZING rates. It was an easy "sign us up" after learning our rates would be more than $500 cheaper per month than our current insurance provider rates. 😳 I will definitely be recommending this office to others. Thank you again!"
Shirley Gibson-Bey
September 24, 2025
"Mr. Shaw was exceptionally amazing, I did everything over the telephone and in a matter seconds I had new auto and home insurance for way less than I paid to my previous insurance company (USAA)"
Rita's Glen Burnie
September 4, 2025
"Clay has worked with us to ensure we are coved in many parts of our life. great to have a knowledgeable person in your corner when it comes to insurance"
Patti Kleitgen
August 21, 2025
"I have been a customer with Mr. Shaw for 8 years. I been nothing but satisfied with the service provided. I have always received immediate responses to my requests and find Sarah and Clay most personable and helpful in every way."
DC Undead
August 20, 2025
"Absolutely horrible and disgusting customer service from Sarah at this office! I'll tell people not come here and I hope you go out of business."
"Daniel. You have not been a client of our office for 2 years. Please reach out to your 2025 State Farm agent office for assistance. "
Joe Stahlbaum
August 12, 2025
"Clay is a very good insurance agent. I have been a customer since 2017 and have auto/homeowners insurance through him. He always checks in with me to make sure i am receiving every discount i am eligible for. I couldn’t reasonably ask for more."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Catherine Grobani
July 28, 2025
"Recently I reached out to Clay Shaw,State Farm for help. Right away I explained my situation and he and Sarah were right there for me. They helped me and were there for me when I really needed it! Thank you for everything!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Eric Ma
July 26, 2025
"Good rate. Very efficient and smooth process. My agent Logan handled the process professionally."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Reigality
July 24, 2025
"Clay is an amazing and personable agent that I can’t recommend enough. I had a lot of issues with my previous agent when it came to communication and doing what they said they would do. I switched over to Clay and he reached out to look over my current policies. With his help we found a bunch of errors my previous agent made and he was able to take the time to explain to me how all of this works and what makes the most sense for me. Clay is very knowledgeable in this field and he will take the time to help you understand what it is you have and what would make the most sense for you. A great agent overall, don’t waste your time with anyone else!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
El canal De Carla
July 8, 2025
"Wonderful agent that takes time to explain everything. Very trustworthy. I highly recommend them."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
M Hughes
June 10, 2025
"Knowledgeable and responsive team!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
larry roberts
April 18, 2025
"Clay Shaw is a tremendous resource and fantastic agent . He is always ready to answer simple or complex questions about your policies and what might be needed additionally . I have sent my entire family to Clay and his agency because he is so wonderful to work with . His office staff with Sarah and Clay is additionally helpful so you couldn’t want anything more. If you need insurance and want the type of service you use to expect Clay Shaw is your person."
Toni Fuqua
April 8, 2025
"Clay and Team at State Farm continue to ensure I have the right coverage for my auto, home, and life insurance. I would highly recommend Clay Shaw to my friends and family."
Christian Cowie
April 2, 2025
"I've probably already left a 5 star review for Clay Shaw and his office but after a simple yet pleasant phone call I had I felt inclined to write another! Clay Shaw and his team offer excellent service, unparalleled accuracy, and spot on customer service. They are always very diligent in their operations and make insurance hassle free. Thank you Clay Shaw & Team!"
Andrew Choi
March 21, 2025
"Clay is definitely the most effective insurance agent I've ever worked with. Turn-around time on all components are the best I've seen, and he's never to busy to look out for the little guy. I'd highly recommend Clay Shaw for all your insurance needs."
Scott Ayers
March 10, 2025
"Good agent, friendly, easy to work with"
"Thank you for your feedback, Scott. We're here to support you with account reviews and changes when needed. Please reach out when things change for you of if you have any questions. Clay "
Stephanie Jarquin
March 4, 2025
"Loved being able to speak to someone face to face. Very friendly people and environment"
"Thanks Stephanie, we strive to be an active part of our community while always having an open door for face to face interaction. Thanks for being a valued customer. Clay "
brian lasky
January 31, 2025
"very helpful."
"Thank you for your feedback, Brian! We're happy to hear that you found our service helpful. If you need anything else, feel free to reach out!"
Chena Burrell
January 25, 2025
"Clay Shaw is outstanding and very professional and knowledgeable. I’m glad I have State Farm Insurance."
"Thank you for the great review, Chena! We're thrilled to hear that the team has provided you with outstanding service and that you're happy with your State Farm Insurance. If you need any assistance in the future, don’t hesitate to reach out! -Clay"